Privacy Policy
Last updated: May 2026
This Privacy Policy explains how The Handicap Hub Team (“we”, “us”, or “our”) collects, uses, and protects your information when you use the Handicap Hub mobile application and website (collectively, the “Service”).
Information We Collect
Information you provide:
- Name and display name
- Email address
- Golf club membership and home club
- Golf rounds, scores, and handicap data
Information collected automatically:
- Device type and operating system
- App usage activity (screens visited, features used)
- Push notification tokens
Information from third parties:
- Account information from Google or Apple if you sign in using those services
- Subscription and purchase history via Apple App Store or Google Play
How We Use Your Information
We use your information to:
- Create and manage your account
- Calculate and track your golf handicap
- Enable group chats and social features within the app
- Process subscription payments
- Send push notifications about rounds, competitions, and messages
- Improve the Service
We do not sell your personal information to third parties. We do not use your data for advertising.
Third-Party Services
We use the following third-party services which may process your data:
- Clerk — authentication and account management
- Convex — secure cloud database storage
- RevenueCat — subscription management (iOS and Android)
- Stripe — payment processing (web)
- Apple / Google — in-app purchases and sign-in
Each of these services has their own privacy policy governing their use of your data.
Data Storage and Security
Your data is stored securely in the cloud. We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Your data is processed and stored on servers which may be located outside of South Africa. By using the Service, you consent to this transfer.
Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at the email below.
Children's Privacy
Handicap Hub is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app or via email. Your continued use of the Service after changes constitutes acceptance of the updated policy.